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Business Travel News

  • BreakingWhat Supply & Demand, Trade Disputes & Meetings Commissions Mean for Meetings Costs
    Average cost per attendee at meetings in North America will rise only 1 percent in 2019 to $234, despite strong demand growth drastically outpacing new supply, CWT Meetings & Events has predicted.
    - 4 hours ago, 26 Sep 18, 8:00am -
  • Air Reshopping Tool Trappit Moves into North America
    Madrid-based air reshopping tool Trappit has expanded its operations into North America, opening a sales office in California. Former American Express payments executive Angel Maroto is acting as CEO and general manager in the U.S. and Canada. The to…
    - 16 hours ago, 25 Sep 18, 7:05pm -
  • Nexonia Launches Corporate Travel Booking Tool
    Expense manager Nexonia has stamped its ticket into the travel booking space with the launch of the Nexonia Travel platform. The first significant product since Nexonia merged with Certify in June 2017, Nexonia Travel marks a major step in the combin…
    - 22 hours ago, 25 Sep 18, 2:00pm -
  • American Airlines Readies Corporate Management Portal for Widespread Launch
    American Airlines next year will launch SalesLink Insights, a data portal for corporate travel buyers through which they can monitor contract performance, spending and operational data. The carrier, which released a new portal for agents earlier thi…
    - 2 days ago, 24 Sep 18, 10:20pm -
  • Routehappy Switches Up Wi?Fi Categorizations
    Routehappy has added new descriptors for in-flight Wi-Fi to better define what sort of connection will be available aboard a flight. The categorizations define Wi-Fi based on four levels of capability: email and messaging, basic Web browsing, fast We…
    - 2 days ago, 24 Sep 18, 6:20pm -
  • AccorHotels Shifts Cahill & Morin to Deputy CEO Roles
    AccorHotels has appointed Chris Cahill and Jean-Jacques Morin as deputy CEOs. Cahill?who has until now served at CEO of luxury brands and CEO of North America, Central America and the Caribbean?will oversee hotel operations. Morin, who has been Accor…
    - 5 days ago, 21 Sep 18, 9:35pm -
  • Business Transient Leads Q3 & Q4 Bookings at North American Hotels
    Business transient bookings for both the third and fourth quarter of 2018 are proving a bright spot for North American hotels, according to TravelClick. Third-quarter business transient bookings are up 2.8 percent from this same time last year, more…
    - 5 days ago, 21 Sep 18, 9:15pm -
  • Will Embedded SIM Cards Relieve Corporate Travel Roaming Charges?
    A feature in the iPhones that Apple unveiled this month could drastically reduce high international mobile roaming charges, a major hidden cost of business travel. The Apple XS, XS Max and XR phones include embedded subscriber identification modules,…
    - 5 days ago, 21 Sep 18, 5:40pm -
  • Delta Gets Level 3 NDC Certification
    Delta has achieved Level 3 certification for the International Transport Association's New Distribution Capability schema version 18.1, the highest level currently available. Delta is working with partner Virgin Atlantic, which already has achieved t…
    - 5 days ago, 21 Sep 18, 4:50pm -
  • BCD's 2019 Travel Price Forecast
    Hotel rates will increase between 1 and 3 percent in 2019, according to BCD Travel's 2019 Industry Forecast, thanks to demand outpacing supply in most markets. Airfares, meanwhile, will rise between 1 and 2 percent in most markets. BCD said lower air…
    - 6 days ago, 20 Sep 18, 10:05pm -
  • American Follows Suit with $5 Bag Fee Increases
    American Airlines will charge $30 for the first checked bag for tickets purchased on and after Sept. 21 for domestic flights and flights to Canada. The $5 increase matches hikes already announced by JetBlue, United and Delta. American also increased…
    - 6 days ago, 20 Sep 18, 9:45pm -
  • DHS Steps Up Real ID Education Efforts
    As another deadline for state Real ID compliance creeps closer, Department of Homeland Security officials are hoping travelers and traveler buyers start paying more attention to the "real" deadline looming just a bit farther in the distance. As of e…
    - 6 days ago, 20 Sep 18, 9:35pm -
  • VistaJet Owner Buys XOJet
    Dubai-based Vista Global is acquiring North America private aviation platform XOJet. VistaJet founder Thomas Flohr had launched Vista Global this month as VistaJet's new parent company. Vista Global will maintain XOJet as an independently operated jo…
    - 6 days ago, 20 Sep 18, 6:05pm -
  • Delta Matches United & JetBlue's Bag Fee Increase
    Delta has raised its fee for a first checked bag from $25 to $30 for domestic flights and for most flights within North America. The increase matches those made by United  and JetBlue  last month.  
    - 6 days ago, 20 Sep 18, 4:55pm -
  • U.S. Hotel Demand Breaks Record in August
    The U.S. hotel industry posted year-over-year growth in both average daily rate and occupancy in August, according to STR. ADR rose 2.3 percent to $130.71, and occupancy increased 1.2 percent to 71.4 percent. STR SVP of lodging insights Jan Freitag s…
    - 7 days ago, 19 Sep 18, 10:25pm -
  • Satisfaction with North American Airports Reaches Record High
    An improved security experience and better food and beverage options pushed customer satisfaction with North American airports to an all-time high this year, according to the J.D. Power 2018 North America Airport Satisfaction Study. Overall satisfac…
    - 7 days ago, 19 Sep 18, 10:00pm -
  • August Air Ticket Sales in U.S. Hit $8 Billion
    The consolidated dollar value of airline ticket sales sold by U.S.-based travel agencies rose 8.6 percent year over year in August to $8 billion, according to the Airlines Reporting Corp. U.S. round-trip tickets averaged $485. Passengers taking a tri…
    - 7 days ago, 19 Sep 18, 8:50pm -
  • U.S. Hotel Capital Expenditures Expected To Reach $7.05B in 2018
    The U.S. lodging industry is expected to increase its spending on capital expenditures to a record $7.05 billion in 2018, besting the 2017 record of $6.85 billion. Bjorn Hanson, industry consultant and adjunct professor at the New York University Sch…
    - 8 days ago, 18 Sep 18, 9:05pm -
  • United Changes Boarding Process
    United Airlines is cutting the number of boarding lanes at its gates and will notify passengers through their phones when the boarding process begins. While there are still five numbered boarding groups, passengers now will board through two lanes,…
    - 8 days ago, 18 Sep 18, 7:00pm -
  • Certify Acquires European T&E Company
    Fresh off its June purchase of expense management service Abacus, Certify has acquired Spain-based T&E specialist Captio. The deal is Certify's first acquisition outside North America and marks the firm's "most significant" international foray to da…
    - 8 days ago, 18 Sep 18, 5:55pm -
  • Should Flight Disruption Compensation from Airlines Go to Travelers or Their Employers?
    The CEOs of flight disruption compensation reclamation firms AirHelp and Paxfour offer their views as to whether flight disruption compensation from an airline should go to travelers or their employers.
    - 9 days ago, 17 Sep 18, 10:05pm -
  • Sabre Gets Level 3 NDC Certification as an Aggregator
    Sabre Corp. has achieved Level 3 certification as an aggregator under the International Air Transport Association's New Distribution Capability standard and has added several suppliers to its Beyond NDC distribution testing and development program. N…
    - 9 days ago, 17 Sep 18, 6:10pm -
  • Expensify Automates Data Transfer with Pair of VAT Reclamation Specialists
    Value-added tax reclamation just got easier for clients of Expensify, now that the corporate expense management giant has integrated with two VAT reclamation service providers, Global VaTax and Taxback International. The integrations enable Expensify…
    - 9 days ago, 17 Sep 18, 2:00pm -
  • Amaral Leverages Virtual Cards to Reduce Risk & Save Tax Dollars
    "It started in 2014 when we were looking at a way to relieve the pain that many departments were feeling around reconciliation of the hotel direct bill process," said state of California business partnership and travel manager Bill Amaral. "We were i…
    - 12 days ago, 14 Sep 18, 9:40pm -
  • Tortorich Pioneers Concepts & Products & Advises New Entrants
    Discovery Inc. global travel services VP Yukari Tortorich is in a good spot. Her company awards her for taking risks with her travel program. "Not everything is successful," she said. "But my innovation performance is measured on how well I try new t…
    - 12 days ago, 14 Sep 18, 9:40pm -
  • Johnson Factors Quality into Airline Metrics
    When Shawn Johnson took charge of The Church of Jesus Christ of Latter-Day Saints' travel program in 2013, he couldn't help but notice travel management tended to bring "a hyperfocus on managing and lowering costs." As such, many of the metrics used?…
    - 12 days ago, 14 Sep 18, 9:15pm -
  • Small & Midsize Enterprise Travel Buyer Strategies in a Newly Flexible Market
    Suppliers have doubled down on pursuing small and midsize enterprises. Here's the perception on the ground from three midmarket travel buyers from diverse firms and backgrounds. BTN editor-in-chief Elizabeth West talked to Hogan Lovells International…
    - 13 days ago, 13 Sep 18, 9:50pm -
  • Advito Develops Tool to Analyze Future Airfare Trends
    BCD Travel consultancy group Advito has developed an airfare prediction tool to help clients negotiate with airlines and manage policy. Advito built Air Predictor with airline business intelligence firm Air Cube and has been testing it with pilot cli…
    - 14 days ago, 12 Sep 18, 9:45pm -
  • Global Air Travel Demand Rose 6.2 Percent in July
    Global air travel demand rose 6.2 percent year over year in July, according to the International Air Transport Association. Global capacity increased 5.5 percent, and global load factor rose 0.6 percentage points to 85.2 percent, a record for July. "…
    - 14 days ago, 12 Sep 18, 9:20pm -
  • GBTA Research Shows Buyers Overwhelmingly Shun Basic Economy Fares
    Nearly two-thirds of travel buyers never allow their travelers to book basic economy fares, according to a survey of 168 travel buyers conducted by the Global Business Travel Association and Airlines Reporting Corp. Additionally, 79 percent hide basi…
    - 14 days ago, 12 Sep 18, 5:55pm -
  • Primera Plans Transatlantic Expansion for 2019
    Nordic low-cost carrier Primera Air plans to ramp up transatlantic service next year, including new service to Brussels, Berlin, Frankfurt and Madrid. The carrier, which operates a transatlantic fleet of five Airbus A321neo aircraft and 10 Boeing NG7…
    - 14 days ago, 12 Sep 18, 5:50pm -
  • BridgeStreet Adds Accommodation Options
    BridgeStreet has added inventory categories to the online travel agency-like platform for corporate housing and extended-stay accommodations it launched in early 2017. The platform, targeted at corporate travel programs, now offers six product catego…
    - 14 days ago, 12 Sep 18, 5:50pm -
  • Managing Disabled Business Travelers
    Too often, organizations are happy to tick the necessary boxes to cover themselves if something should go wrong for their travelers and overlook the complexities and increased level of risk for disabled travelers in particular. My colleagues and I ha…
    - 15 days ago, 11 Sep 18, 9:55pm -
  • U.S. Travel Association Credits Business Travel for July's Increase in Travel
    Travel to or within the U.S. grew 3 percent year over year in July 2018, according to the U.S. Travel Association's Travel Trends Index. July marked the seventh consecutive month of year-over-year growth. "Through the first seven months of 2018, trav…
    - 15 days ago, 11 Sep 18, 9:30pm -
  • Alaska Promotes Tackett
    Alaska Airlines has promoted Shane Tackett to EVP of planning and strategy, a position in which he is tasked with "refining and optimizing" the carrier's route network now that its merger with Virgin America is complete. Tackett has worked for Alaska…
    - 15 days ago, 11 Sep 18, 5:10pm -
  • Bigger Savings in Compliance Than in Negotiations
    Today's travel marketplace offers an array of choices. Airports are upgrading their facilities, access to lounges is expanding, ease of check-in is improving with TSA Precheck and Clear. Wi-Fi is available at airports, on flights and in coffee shops.…
    - 16 days ago, 10 Sep 18, 10:10pm -
  • Former Budget CEO Takes Charge at Carey
    Chauffeured service supplier Carey International has named former Budget Rent a Car CEO Sandy Miller as its CEO, the company announced. Miller has a long history in the rental car industry, having built up Team Rental Group, a group of Budget franch…
    - 16 days ago, 10 Sep 18, 8:25pm -
  • Aeroflot Orders Largest Aircraft Delivery Yet
    Aeroflot has signed an agreement to acquire 100 Superjet 100 aircraft from Russian aircraft manufacturer United Aircraft Corp. over the next eight years. The carrier, which currently has a fleet of 248 aircraft, will configure the aircraft to have 12…
    - 16 days ago, 10 Sep 18, 7:20pm -
  • CTI Rebrands as Amber Road
    U.K. travel management company CTI has rebranded as Amber Road, referring to the ancient trade route for transporting amber from the North Sea to the Mediterranean. CEO Clive Wratten called it "the original business travel route." The rebranding is p…
    - 16 days ago, 10 Sep 18, 6:10pm -
  • Tripkicks Gains Access to Concur Trip Data
    Tripkicks, which rewards business travelers whose bookings beat their predetermined budgets, now can access SAP Concur trip information. Concur Travel enables Tripkicks to identify when a traveler books a trip and capture the basic trip details, whic…
    - 16 days ago, 10 Sep 18, 12:30pm -
  • BA Breach Reaches Passenger Card Data
    Hackers gained access to nearly 400,000 passengers' credit card information during a two-week breach of British Airways' website and mobile app. The breach affected bookings made between 10:58 p.m. on Aug. 21 and 9:45 p.m. on Sept. 5, British Summer…
    - 19 days ago, 7 Sep 18, 10:15pm -
  • Uber & Lyft Seek Broadening Business Opportunities
    As corporate travel programs accept?and, in many cases, embrace?ride-hailing leaders Uber and Lyft more and more, both companies are exploring ways to serve corporate customers beyond transient travel. Ronnie Gurion, the former president of Orbitz P…
    - 19 days ago, 7 Sep 18, 7:40pm -
  • Hertz Invests in a Turnaround
    After a few financially challenging years, Hertz Global Holdings, which this year is celebrating its 100th anniversary, has begun to turn its fortune around, as revenue and results beat analyst expectations in the company's most recent earnings call.…
    - 20 days ago, 6 Sep 18, 9:15pm -
  • Furnished Quarters Names New EVP of Sales
    Furnished apartments provider Furnished Quarters has named Victoria Yanakos EVP of sales. She will report to CEO Steve Brown and be responsible for companywide sales, revenue development and expansion of the company's global footprint. She has worked…
    - 20 days ago, 6 Sep 18, 7:00pm -
  • Addison Lee Promotes North American Leadership Team
    Ground transportation supplier Addison Lee has promoted the leaders from two of its North America acquisitions over the past few years and appointed a new CFO for the region. Mike Fogarty, chief executive of the U.S. arm of Tristar, which Addison Lee…
    - 20 days ago, 6 Sep 18, 5:50pm -
  • Etihad Partners with Farelogix to Boost Ancillary Offerings
    Etihad Airways plans to broaden its ancillary offerings by implementing Farelogix's FLX Merchandise engine. It will enable the carrier to showcase such products as preferred seats and priority boarding across distribution channels. Etihad also is dev…
    - 20 days ago, 6 Sep 18, 5:25pm -
  • Consulting's Rising Role in Corporate Travel Management
    The timing of business travel's biggest event, the GBTA Convention, doubtless had something to do with it, but recent weeks have seen a notably high number of announced realignments, partnerships and expansions among travel management consultancies.…
    - 21 days ago, 5 Sep 18, 10:00pm -
  • Etihad's New 'Deal Fare' Excludes Free Checked Luggage
    Etihad Airways has introduced a cheaper "Deal Fare" for passengers without checked luggage on some of its shorter flights. The fare limits complimentary baggage to one carry-on weighing seven kilograms and was designed so "guests traveling for busine…
    - 21 days ago, 5 Sep 18, 7:05pm -
  • Blacklane Network Expands to 32 New Cities
    Chauffeured transportation network Blacklane has added services to 32 new cities across 11 countries, bringing its total network to 300 cities. The new cities are: Bahrain: Muharraq and Riffa; France: Biarritz and Montpellier; Germany: Augsburg, Darm…
    - 21 days ago, 5 Sep 18, 7:00pm -
  • Delta Dominates August North American On-Time Performances
    Delta had the best on-time performance rate among North American carriers in August, according to FlightStats. Alaska, which had the best performance for six of this year's first seven months, had an August on-time percentage below the weighted avera…
    - 21 days ago, 5 Sep 18, 6:55pm -
  • Business Travel by the Numbers
    North American hotel outlook for June 2018 to May 2019; year-over-year changes in average daily rate and occupancy across the globe in March, April and May; the 10 long-haul low-cost carriers with the most wide body aircraft; and corporate air travel…
    - 21 days ago, 5 Sep 18, 6:40pm -
  • Airbnb for Work Marks Homes Suitable for Meetings
    Airbnb for Work hosts now can categorize homes as suitable for events. "Sterile conference rooms aren't motivating and don?t foster creativity. People need more than whiteboards and Post-It Notes," according to the company. "We've already seen our co…
    - 21 days ago, 5 Sep 18, 12:50pm -
  • Inventor of a New Air KPI
    While data can paint a picture for travel buyers, the results that Shawn Johnson saw from standard airline metrics looked more like an abstract work than a realist masterpiece. "When I first came into the travel space, one of the things I saw was tha…
    - 22 days ago, 4 Sep 18, 10:20pm -
  • United Ups Fee for First Checked Bag
    United Airlines has raised its fee for the first checked bag from $25 to $30 for domestic flights and flights to Canada, Mexico, Central America and the Caribbean. This matches the increase JetBlue announced earlier in the week. 
    - 26 days ago, 31 Aug 18, 6:25pm -
  • IAG Increases Global Distribution System Surcharge
    International Airlines Group carriers British Airways and Iberia will increase their global distribution system surcharge on Sept. 18, the airlines disclosed in an agency alert. When their surcharge took hold last November, the airlines levied on GDS…
    - 26 days ago, 31 Aug 18, 6:10pm -
  • Canada Is Drafting Flight Disruption Compensation Rules
    The Canadian Transportation Agency has ended its three-month public consultation phase for new air passenger-protection regulations. The regulations were born in May, when Canada's parliament passed the Transportation Modernization Act, which include…
    - 26 days ago, 31 Aug 18, 5:45pm -
  • China Southern Plans Expansion, Plus Second Hub, in Beijing
    China Southern Airlines is leveraging two major Chinese airport construction projects for passenger and network growth, including a planned subsidiary near Beijing. China Southern and partner carriers already have moved into Terminal 2 of Guangzhou'…
    - 26 days ago, 31 Aug 18, 5:00pm -
  • CWT Renews Amadeus & Sabre Contracts
    CWT will avail itself of the global distribution content and technology of Amadeus and Sabre via a multiyear contract renewal with each global distribution system operator/tech company.
    - 27 days ago, 30 Aug 18, 9:10pm -
  • United Plans New European Routes for 2019
    Next year, United Airlines will add new nonstop service to Amsterdam, Naples and Prague. On March 30, United will begin year-round daily service between San Francisco and Amsterdam, which the carrier already serves from Chicago, Houston, Newark and W…
    - 27 days ago, 30 Aug 18, 5:50pm -
  • Air Canada Mobile App Security Breach Potentially Affected 20,000 Customers
    Air Canada has reported that some of its mobile app users' personal data might have been compromised in a breach this month. The carrier has locked all mobile accounts following "unusual login behavior" between Aug. 22 and 24 and is requiring passeng…
    - 28 days ago, 29 Aug 18, 7:30pm -
  • Jet Airways Plans Large-Scale Cost Reduction
    Jet Airways plans to cut more than $283 million in costs over the next two years, following a reported loss of 13.3 billion rupees, almost US$188 million, in its fiscal-year first quarter, which ended June 30. The Indian carrier's fuel prices rose 3…
    - 28 days ago, 29 Aug 18, 6:40pm -
  • RLH Corp. Names New VP of Global Sales
    RLH Corp. has hired Kaaren Hamilton as VP of global sales. She will lead the sales organization and work with revenue management, marketing and operations to ensure RLH reaches its growth goals. Hamilton has previously worked as VP of global sales fo…
    - 28 days ago, 29 Aug 18, 5:50pm -
  • Travel Agency Sourcing: Don't Forget Data Security
    How do you know your travel management company has a secure data environment? A simple assurance that "We take data security seriously" is not enough for you to know an agency is following all recommended guidelines.
    - 29 days ago, 28 Aug 18, 10:20pm -
  • What Will Happen to Travel Prices in 2019?
    CWT forecasts airfare and ground transportation rate changes by region and changes in airfare, hotel and ground transportation rates in key U.S. cities in 2019. Amex GBT forecasts hotel rate changes by region and city in 2019.
    - 29 days ago, 28 Aug 18, 10:00pm -
  • JetBlue Raises Checked Bag Fees
    JetBlue has raised its fee for the first checked bag by $5, becoming the first major U.S. airline to reach $30, according to Bloomberg. The media outlet reported that the carrier also raised the fee for a second checked bag by $5 to $40 and for a thi…
    - 30 days ago, 27 Aug 18, 10:45pm -

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