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  • Non-U.S. Small & Midsize Enterprises Lead Amex GCS Billing Volume
    Card-billed business for American Express Global Commercial Services, the division that houses corporate cards, increased 13 percent year over year in the first quarter to $115.7 billion. Cards in force increased three percent to 14.1 billion. First…
    - 13 hours ago, 19 Apr 18, 9:50pm -
  • Orlando Airport Authority OKs Full Deployment of Biometrics for Customs & Boarding
    Orlando International Airport will deploy the U.S. Customs and Border Protection biometric entry and exit program across its 30 gates with international departures and its CBP checkpoints. The Orlando City Council must approve the request for unbudge…
    - 13 hours ago, 19 Apr 18, 8:55pm -
  • AccorHotels Posts Positive Q1 Results
    AccorHotels reported positive overall growth in average daily rate, occupancy and revenue during the first-quarter. Accor?s consolidated revenue grew 0.6 percent year over year, 9.5 percent on a like-for-like basis, to 633 million euros. On a like-f…
    - 14 hours ago, 19 Apr 18, 8:50pm -
  • GlobalStar Adds Services for Female & LGBTQ Business Travelers
    GlobalStar Travel Management's network of travel management companies now can offer Maiden Voyage's duty of care advisory services, tailored to female and LGBTQ business travelers, to their clients. Maiden Voyage's services include inspections and ac…
    - 18 hours ago, 19 Apr 18, 4:10pm -
  • Oakwood Worldwide Consolidates & Relaunches Brand Website
    Corporate housing and serviced apartments provider Oakwood Worldwide has redesigned its website, adding real-time pricing and inventory for online booking. The new brand.com website consolidates the Oakwood, Oakwood Worldwide and ExecuStay websites.…
    - 1 day ago, 18 Apr 18, 10:35pm -
  • Energy Sector Boosts United's Q1 Corporate Revenue
    United's revenue from corporate business grew 9 percent year over year in the first quarter as the carrier reported strength in both domestic corporate business and premium cabin demand on international flights.Total passenger revenue increased 6.5 p…
    - 2 days ago, 18 Apr 18, 9:45pm -
  • U.S. Hotels Report Growth in ADR & Occupancy in March
    The U.S. hotel industry saw year-over-year gains in both average daily rate and occupancy during March, according to STR. ADR grew 3 percent to $131.56, the largest year-over-year increase in a single month since January 2017. Occupancy rose 0.9 perc…
    - 2 days ago, 18 Apr 18, 4:55pm -
  • Carey President & CEO Gary Kessler Steps Down
    Carey International president and CEO Gary Kessler has left the company as "part of ongoing changes to the management structure and strategic direction of the company," according to a statement by CFO Mitch Lahr. Kessler had worked for Carey since 19…
    - 2 days ago, 18 Apr 18, 4:35pm -
  • First U.S. Airline Fatality in Nearly a Decade
    The National Transportation Safety Board has confirmed one fatality after a Southwest Airlines flight from New York's LaGuardia to Dallas made an emergency landing in Philadelphia due to an engine failure today. This marks the first fatality by a com…
    - 3 days ago, 17 Apr 18, 9:15pm -
  • Conferma & Mastercard Launch Out-of-the-Box Virtual Card Solution for Mastercard-Issuing Banks
    Mastercard-issuing banks now have an easier and more affordable way to offer a virtual card solution to their corporate clients, via Conferma Pay. The plug-and-play solution allows banks to white-label and outsource the management and issuance of vir…
    - 3 days ago, 17 Apr 18, 8:00pm -
  • Dice Releases SMS Two-Way Communication System
    Security technology developer Dice  has released browser-based software that allows organizations to conduct two-way SMS communications with their travelers. Organizations can use the software, called Matrix SMS Check-In, to send mass texts to sel…
    - 3 days ago, 17 Apr 18, 7:15pm -
  • International Volume Drives 2.7 Percent YOY Rise in U.S. Ticket Sales in March
    The dollar value of airline tickets sold by U.S.-based travel agencies for international and domestic flights rose 2.7 percent year over year in March to $9.1 billion, according to Airlines Reporting Corp. A 7.1 percent rise in international passenge…
    - 3 days ago, 17 Apr 18, 6:45pm -
  • Air Canada Launches New Premium Services
    On June 1, Air Canada will begin offering lie-flat seats in premium cabins on select transcontinental routes. It's part of the new Air Canada Signature Service. Already available on international flights, the service also includes expedited check-in…
    - 3 days ago, 17 Apr 18, 5:25pm -
  • Former Amex CEO Received About Half of 2017 Target Compensation
    American Express has awarded former CEO Ken Chenault $11.8 million for 2017, just over half his $22 million direct compensation target for the year. He received the total direct compensation for 2016. Despite the card network's good 2017, however, h…
    - 3 days ago, 16 Apr 18, 10:40pm -
  • Travelers Can Merge Marriott Loyalty Programs in August
    Starting in August, members of Marriott Rewards, Starwood Preferred Guest and The Ritz-Carlton Rewards will be able to merge their accounts into a single loyalty account.The news has been anticipated by loyalty members since Marriott closed its pur…
    - 4 days ago, 16 Apr 18, 10:15pm -
  • Chances of ATC 'Privatization' Grow Slimmer
    The U.S. House Transportation & Infrastructure Committee has introduced a five-year FAA reauthorization bill that does not include decoupling air traffic control from the administration. A decoupling proposal, though backed by President Donald Trump…
    - 4 days ago, 16 Apr 18, 8:40pm -
  • JetBlue Assists in Funding for Software Formerly Known as Flightsayer
    Flight disruption forecaster Lumo, formerly Flightsayer, has raised $2.3 million in its latest round of funding, including an investment from JetBlue Technology Ventures. Other investors include tech startup accelerators Founders Factory, 2M and Plug…
    - 4 days ago, 16 Apr 18, 8:40pm -
  • Cvent Will Expand Employee Count by Over One-Third
    Cvent plans to hire more than 1,000 people this year, added to its roster of more than 3,000. A spokesperson cited growing demand for event management software and ongoing international expansion. The new hires will fill roles across all departments,…
    - 4 days ago, 16 Apr 18, 5:10pm -
  • Alaska On-Time Performance Remains Atop North American Carriers
    Alaska Airlines had the best on-time performance among North American carriers in March, the third consecutive month, according to FlightStats. The weighted average rose from 78.9 percent in February to 82 percent in March, and for the second consecu…
    - 7 days ago, 13 Apr 18, 7:40pm -
  • Delta's Corporate Airfares Rose in Q1 but Still Lag 2014 Peak
    Delta has increased corporate airfares as it experiences its "strongest revenue momentum since 2014," although those fares remain significantly below their previous peak, Delta president Glen Hauenstein said in the carrier's first-quarter-earnings ca…
    - 7 days ago, 13 Apr 18, 7:20pm -
  • The European Airline M&A Picture
    M&A among European airlines has been heating up in recent weeks. The two largest legacy carriers are in the early stages of potentially big moves, and the largest low-cost carrier is throwing its weight behind a new player. On Thursday, Internationa…
    - 7 days ago, 13 Apr 18, 7:15pm -
  • Chrome River Partners with PwC to Provide Expense Management Compliance Guidance
    Chrome River customers now can stay on top of changes to tax and expense reimbursement regulations around the world by signing up for a data partnership between the expense management provider and PwC. PwC will provide Chrome River details about upco…
    - 8 days ago, 12 Apr 18, 8:55pm -
  • Dream Hotel Group Temporarily Raises Group & Meetings Commissions
    Dream Hotel Group will offer a 12 percent commission to qualified groups and meetings "booked and actualized" during 2018. The move follows decisions by Marriott International and Hilton to cut group and meetings commissions to 7 percent in the U.S.…
    - 8 days ago, 12 Apr 18, 8:50pm -
  • Uber's Upcoming Safety Features
    Uber is adding safety features to its app this summer. A Trusted Contacts feature will enable Uber users to specify as many as five people with whom they can be prompted to share trip details for every ride or just for nighttime rides, according to C…
    - 8 days ago, 12 Apr 18, 5:55pm -
  • FlexJet Adds Service Offering for Corporate Flight Departments
    Private aviation supplier FlexJet has launched a service division to provide supplemental aircraft and consulting for corporate flight departments. Corporate Solutions by Flexjet is staffed by experienced pilots who "speak the same language, grasp th…
    - 8 days ago, 12 Apr 18, 5:50pm -
  • Europe-Based Booking Tool Pulls In $21 Million in Funding
    TravelPerk's second round of venture capital funding has nearly tripled its first round. It also came about a year earlier than the company expected to take in more capital, according to marketing VP Gidi Pridor.
    - 8 days ago, 12 Apr 18, 12:00pm -
  • Choice Hotels Taps Spain's Sercotel Hotels for International Growth
    Spanish hotel operator and franchiser Sercotel Hotels' hotel management arm will manage properties for Choice hotel owners in international markets, enabling Choice to expand into Spain and grow its hotel development across Europe and Latin America.…
    - 9 days ago, 11 Apr 18, 7:40pm -
  • U.S. Lifts Travel Restrictions on Chad
    On Friday, the U.S. will end travel restrictions on citizens of Chad that were enacted as a part of President Donald Trump's travel ban last year. The U.S. State Department said the African nation "has made significant strides and now meets the bas…
    - 9 days ago, 11 Apr 18, 7:35pm -
  • Japan Enacts 'Sayonara Tax'
    Japan's legislature has approved a 1,000-yen departure tax, effective Jan. 7, 2019, according to The Japan Times. The "sayonara tax," just under $10 in U.S. currency, applies both to visitors and to citizens leaving the country by air or sea and will…
    - 9 days ago, 11 Apr 18, 6:45pm -
  • IAG7 Vajes Joins GlobalStar Travel Network
    Spain-based travel management company IAG7 Vajes has joined the GlobalStar Travel Network. Headquartered in Madrid, the company operates 21 points of sale in Spain, has one office in Portugal, has an annual sales revenue of over $175 million and has…
    - 9 days ago, 11 Apr 18, 3:40pm -
  • Advito Starts Business Intelligence Practice
    BCD's consulting arm Advito has launched a travel intelligence and analytics practice powered by data visualization platform Domo. The consultancy follows the lead of agency competitors Travel and Transport, Omega World Travel, Carlson Wagonlit Trave…
    - 9 days ago, 11 Apr 18, 9:30am -
  • Discover Will Stop Requiring Signatures for In-Person Purchases
    - 10 days ago, 10 Apr 18, 8:00pm -
  • Qatar Airways Invests in U.S. Private Aviation Firm
    Qatar Airways has made a minority investment in private aviation company JetSuite. Qatar Airways said the move will enable JetSuite to add to its fleet and expand its network. Through public charter service JetSuiteX, JetSuite operates 30-seat region…
    - 10 days ago, 10 Apr 18, 6:55pm -
  • U.S. Bank Enables Mobile Wallets for Mastercard Commercial Cards
    U.S. Bank has enabled use of Apple Pay, Android Pay and Samsung Pay for Mastercard corporate cards issued in the U.S. Last year, the bank became the first bank to enable the same mobile wallet functionality for Visa commercial cards. 
    - 10 days ago, 10 Apr 18, 5:20pm -
  • Amex GBT Avoids Air France-KLM GDS Surcharge
    American Express Global Business Travel will bypass Air France-KLM's 11-euro fee for indirect channel bookings. Amex GBT will not pay a fee for bookings made via global distribution systems that have reached private-channel agreements with Air France…
    - 11 days ago, 9 Apr 18, 8:05pm -
  • ACI Report Shows Eastward Shift in 2017 Air Passenger Traffic
    Passenger traffic at the world's 20 busiest airports increased 5.2 percent year over year in 2017, led by sharp increases at airports in India and China, according to Airports Council International. Hartsfield-Jackson Atlanta International remained…
    - 11 days ago, 9 Apr 18, 7:25pm -
  • Global Air Traffic Rebounds in February
    Globally, air travel demand rose 7.6 percent year over year in February, according to the International Air Transport Association, a jump from January's 4.6 percent year-over-year growth. Load factor rose 0.9 percentage points to 80.4 percent, a reco…
    - 11 days ago, 9 Apr 18, 4:50pm -
  • Reinvigorating Radisson: Renovation, Groups & Meetings Are Vital
    Last month, the Radisson Hotel Group announced its new identity, replacing its previous Carlson Rezidor namesake. The board of Rezidor Hotel Group AB, too, is expected to adopt the branding soon by switching to Radisson Hotel Group AB, according to…
    - 14 days ago, 6 Apr 18, 9:50pm -
  • Amex & Mastercard Will Stop Requiring Signatures for In-Person Purchases
    On April 13, American Express and Mastercard will eliminate the requirement for signatures to authorize transactions at physical checkout points. Mastercard will remove the requirement for North American merchants first, while Amex is implementing th…
    - 14 days ago, 6 Apr 18, 5:40pm -
  • SpotHero Integrates with Chrome River
    Parking booking platform SpotHero has integrated with Chrome River. Any user with a SpotHero for Business account can send receipts to his or her work email or have their receipts automatically sent to Chrome River. SpotHero for Business also integr…
    - 15 days ago, 5 Apr 18, 8:50pm -
  • Cyberattack May Have Compromised Delta Customer Card Data
    Hackers may have accessed some Delta customers' payment information last fall during a cyberattack on its chat service provider, [24]7.ai. Delta said the hack affected "only a small subset of our customers," and the carrier does not know whether any…
    - 15 days ago, 5 Apr 18, 7:45pm -
  • Wex Shuffles Execs & Makes New Appointments
    Anant Patel has joined payment firm Wex's London office as managing director of Europe. The position had been left vacant by the departure of Myles Stephenson, a spokesperson said; he left Wex in October 2015, according to his LinkedIn profile. Patel…
    - 15 days ago, 5 Apr 18, 7:45pm -
  • Top Midsize Cities for Meetings & Conventions
    Points and miles provider RewardExpert identified the top midsize cities in which to host a meeting or corporate event in its annual Best Midsized American Cities for Business Meetings report. RewardExpert ranked U.S. cities that have between 10,000…
    - 15 days ago, 5 Apr 18, 2:55pm -
  • RLH Corp. Will Buy Knights Inn from Wyndham
    RLH Corp. will acquire the Knights Inn brand from Wyndham Hotel Group for $27 million in cash. The North America-based Knights Inn brand sits in the economy segment with 350 hotels across the U.S., Canada and Mexico, plus another 47 hotels in the pip…
    - 16 days ago, 4 Apr 18, 9:30pm -
  • U.S. and China Lead in 2018 Aircraft Deliveries
    The U.S. and China will be the largest markets for aircraft deliveries in 2018. The U.S. will receive 342 and China will take in 327, according to a report by OAG. U.S. deliveries, however, will be more for replacements while China grows capacity. Th…
    - 16 days ago, 4 Apr 18, 8:45pm -
  • EmpireCLS Acquires Wilshire Chauffeured Services
    EmpireCLS Worldwide Chauffeured Services has acquired Los Angeles-based luxury chauffeured service provider Wilshire Chauffeured Services. The acquisition expands EmpireCLS's services, which it said covers more than 1,000 cities around the world thro…
    - 16 days ago, 4 Apr 18, 7:40pm -
  • Air Canada Introduces New Economy Fare Structure
    Air Canada has revamped its economy fares for North America into five tiers, including a new, higher-end Comfort fare. The structure went into effect Wednesday and applies to both Air Canada and Rouge flights within North America. 
    - 16 days ago, 4 Apr 18, 7:30pm -
  • Air France-KLM Waives GDS Fee on Expedia Platforms
    Expedia Group has reached an agreement with Air France-KLM to avoid the 11 euro per-way global distribution system surcharge on its platforms, including corporate booking tool Egencia Expedia also will work with Air France-KLM and its GDS partners to…
    - 16 days ago, 4 Apr 18, 6:15pm -
  • Air New Zealand & Virgin Australia Will End Alliance in October
    Air New Zealand will not renew the alliance with Virgin Australia that expires in October, according to Reuters. The carriers' alliance, which includes codesharing and pricing and schedule coordination, began in 2010.
    - 16 days ago, 4 Apr 18, 6:15pm -
  • Glisser Launches Hybrid Audience Engagement Platform
    Audience engagement software provider Glisser launched Glisser Live to promote engagement among virtual- and hybrid-event attendees. The tool combines Glisser's audience participation software with live video feed capability and also includes instant…
    - 16 days ago, 4 Apr 18, 5:55pm -
  • GDPR: The Meetings View
    If you?re a travel manager with purview over meetings, get ready. Meetings are a different ball game when it comes to the European Union?s General Data Protection Regulation, which will be enforced beginning May 25. If you think that internal employe…
    - 17 days ago, 3 Apr 18, 9:55pm -
  • Tax, VAT & Visas: What Connected Tech Ecosystems Can Do
    In 2016, I heard of an experienced sales director running his company?s South African operations while traveling back and forth from that country and his home base in the U.K. After planning what had become a routine trip to visit the company?s peopl…
    - 17 days ago, 3 Apr 18, 9:55pm -
  • Virgin Atlantic's Strategy in a Global World
    Responding to increased competition from low-cost carriers, Virgin Atlantic in March reconfigured its economy class cabinwith three options: delight, classic and light. Chief commercial officer Shai Weiss spoke with BTN associate editor JoAnn DeLuna…
    - 18 days ago, 2 Apr 18, 10:10pm -
  • Mark Williams Leaves GoldSpring
    GoldSpring Consulting is spinning off its marketing consulting services, Dots & Lines, into a separate, privately held company. Katharine Williams, who joined GoldSpring in 2015 to lead marketing and communication efforts, will serve as the new compa…
    - 18 days ago, 2 Apr 18, 8:50pm -
  • Nearly Half of Event Attendees Adopt Mobile Apps
    On average, 48.5 percent of all event attendees adopt an event app and perform 34 engagements with their event app, according to Cvent's Mobile App Benchmark Report. The report is based on data Cvent pulled from 2,032 events that used its CrowdCompas…
    - 19 days ago, 1 Apr 18, 3:10pm -
  • BCD Agents Will Avoid Air France-KLM GDS Surcharge
    BCD Travel and Air France-KLM have reached an agreement in which BCD agents can book reservations with the carrier without incurring the 11 euro per-way surcharge that goes into effect April 1, the travel management company announced announced.
    - 19 days ago, 1 Apr 18, 2:20pm -
  • ITW Flips Switch to Concur Locate for Risk Management
    ITW global director of travel and expense Cathy Sharpe is a proponent of Concur?s TripLink platform and of meeting her travelers where they are to keep them engaged. She had globalized the ITW program on Concur Travel and Expense by 2015 and opened u…
    - 19 days ago, 1 Apr 18, 2:00pm -
  • Red Lion Hotels Corp. Realizes Incremental Strategy Changes in 2017
    Red Lion Hotels Corp. president and CEO Greg Mount during the company?s most recent earnings call described 2017 ?a year of strategic evolution,? marked by better-than-expected growth in franchise agreements, new executive talent, and the successful…
    - 22 days ago, 29 Mar 18, 8:45pm -
  • Korean Regulators OK Delta-Korean Air Joint Venture
    The Korean Ministry of Land, Infrastructure and Support has approved the joint venture partnership between Korean Air and Delta, the final regulatory hurdle for the partnership to move forward. Delta said the two carriers "beginning soon" will enact…
    - 22 days ago, 29 Mar 18, 5:20pm -
  • Sixt Accelerates U.S. Growth
    Though a longtime powerhouse in the European car rental industry, German car rental company Sixt established its U.S. presence less than a decade ago. This year, Sixt continues its expansion into new U.S. markets, and it expects the U.S. eventually w…
    - 22 days ago, 29 Mar 18, 12:20pm -
  • Business Travelers Report Spending Frugality
    Interviews done from Oct. 4 to Oct. 12, 2017, by cash-back app Dosh of 500 U.S. residents who travel for work at least once a month found that 47 percent ate at less expensive restaurants than the average business traveler, 43 percent opted out of ro…
    - 22 days ago, 29 Mar 18, 10:05am -
  • Short's Travel Adds Lyft Pricing Data to Online Booking Tool
    Short's Travel Management is partnering with Lyft to provide price comparison data in the Short's Travel Online booking tool. Travelers booking with the tool can see the estimated cost of using Lyft upon arrival to determine whether it would be more…
    - 23 days ago, 28 Mar 18, 7:30pm -
  • Bank of America Launches Small Business Card Offering
    Bank of America, the consumer side of the bank, has launched a no-annual fee Business Advantage Relationship Rewards program for small business clients that have up to $5 million in revenue. Businesses with more than $5 million are handled by Bank of…
    - 23 days ago, 28 Mar 18, 10:55am -
  • Bookings at North American Hotels Are Up for Business Transient & Group
    Business transient and group bookings for the next 12 months at North American hotels are up from this same time last year, according to TravelClick. Business transient bookings are up 1.4 percent and average daily rate for the segment is up 2.8 perc…
    - 24 days ago, 27 Mar 18, 8:35pm -
  • Sabre Promotes Mendis to CCO
    Sabre Corp. has promoted Roshan Mendis to chief commercial officer of the Travel Network business, putting him in charge of global sales, sales operations and business development for its travel distribution business. Mendis previously led the Asia/P…
    - 24 days ago, 27 Mar 18, 6:45pm -

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